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All prices
shown at Senoritacraft site are exclusive of
customs charges, since the rate of customs
duties vary from country to country.
It is our
experience that small value personal shipments
rarely attract customs duties. In order to help
individual buyers do their personal shopping at
Senoritacraft without any fears of paying
customs duties, we have devised under mentioned
custom duty refund policy.
Senoritacraft
will REFUND customs duties in the following
cases:
(a) The customer/addressee/consignee is an
individual and not an organization.
(b) The customer is not a wholesale buyer
registered member of Senoritacraft.
(c) The order should have been made online and
payment made through credit card.
(d) The refund is limited to 20% of the invoice
value or US $ 100 whichever is lower.
For all refunds under the above conditions,
customers should pay the customs duties as
levied and then send the customs duties paid
receipt to Senoritacraft while requesting for
refund.
Senoritacraft
does not refund customs duties in the following
cases:
(a) The order is from one of our registered
wholesale customers.
(b) The customer/addressee/consignee is an
organization/shop and not an individual.
• Do you deliver to PO Box address of
Military address?
Please be advised not to send us PO Box and
Military address since our shippers have faced
problems delivering at such specified addresses.
Try to send Non-PO Box/military shipping
addresses and also we suggest you to send
preferably residential address instead of
business shipping address. Our experience is
that residential addresses have lower chances of
attracting custom/import charges.
About Return and Refund
• I need to return an item, what should I do?
You can return an item to our country
representatives within 30 days of taking
delivery of the shipment. We make refund within
48 hours. Click here for details regarding
returns and country representatives. |